Refund & Return Policy
All Sales Are Final. No Returns or Refunds.
At 555 Genetics, we pour love and care into growing and shipping each product. Because our items are live or perishable, we cannot accept returns or offer refunds.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and your order number. We’ll evaluate the issue and, in some cases, may offer store credit—this is handled on a case-by-case basis and at our discretion.
We appreciate your understanding and your support of our greenhouse family!